National e-Governance Plan


ERA OF e governance has begun !

Over the years, a large number of initiatives have been undertaken by State Governments and Central Ministries to usher in an era of e-Governance. Sustained efforts have been made at multiple levels to improve delivery of public services ,simplify the process of accessing them and bringing in transparency.

e-Governance Academy (eGA) is a non-profit think-tank and consultancy organization based in India . It specializes in providing advisory and training services for e-governance initiatives. It was established in 2002 as a joint initiative of the Government of India and the United Nations Development Programme (UNDP) to support the country’s e-governance initiatives. This has promoted good governance practices.

eGA as a part of UNDP has contributed significantly to reduce corruption.It is a leading organization in the field of e-governance and has collaborated with many governments, international organizations, and non-governmental organizations (NGOs) across the world to provide consultancy and capacity-building services. It has a strong focus on developing practical and cost-effective solutions that help governments to improve their public services delivery and transparency.

Some of the key services provided by eGA include advisory services, research and analysis, capacity-building, and project implementation support. The organization has expertise in various domains such as digital identity management, e-participation, open data, cybersecurity, and public service delivery.

eGA has also played a key role in building the capacity of government officials, policymakers, and civil society organizations in the area of e-governance. The organization conducts regular training programs, workshops, and conferences, both in India and abroad, to promote knowledge sharing and capacity building in the field of e-governance.

eGA has beencontributed by promoting the use of technology to improve governance practices and public service delivery in India . Its work has helped to build the capacity of governments and other stakeholders to leverage technology in a manner that is inclusive, transparent, and effective.

e-Governance in India has steadily evolved from computerization of Government Departments to initiatives that encapsulate the finer points of Governance. Citizen centric programmes are being implemented effectively and monitored for efficiency. Lessons from previous e-Governance initiatives have played an important role in shaping the progressive e-Governance strategy of the country. It has helped to speed up e-Governance implementation across the various arms of Government at National, State, and Local levels. This approach has enabled huge savings in costs through sharing of core and support infrastructure, enabling inter operability through standards, and of presenting a seamless view of Government to citizens.

The National e-Governance Plan (NeGP), takes a holistic view of e-Governance initiatives across the country, integrating them into a collective vision, a shared cause. Around this idea, a massive countrywide infrastructure reaching down to the remotest of villages is evolving, and large-scale digitization of records is taking place to enable easy, reliable access over the internet. The ultimate objective is to bring public services to citizens’ doorstep , as articulated in the Vision Statement of NeGP. The vision statement envisages that :

All Government services are accessible to the common man in his locality, through common service delivery outlets, ensure efficiency, transparency, and reliability of such services at affordable costs to realise the basic needs of the common man.

The Government approved the National e-Governance Plan (NeGP), comprising of 27 Mission Mode Projects and 8 components, on May 18, 2006. In the year 2011, 4 projects – Health, Education, PDS and Posts were introduced to make the list of 27 MMPs to 31Mission Mode Projects (MMPs). The Government has accorded approval to the vision, approach, strategy, key components, implementation methodology, and management structure for NeGP. However, the approval of NeGP does not constitute financial approval(s) for all the Mission Mode Projects (MMPs) and components under it. The existing or ongoing projects in the MMP category, being implemented by various Central Ministries, States, and State Departments would be suitably augmented and enhanced to align with the objectives of NeGP.

In order to promote e-Governance in a holistic manner, various policy initiatives and projects have been undertaken to develop core and support infrastructure. The major core infrastructure components are State Data Centres (SDCs)State Wide Area Networks (S.W.A.N)Common Services Centres (CSCs) and middleware gateways i.e National e-Governance Service Delivery Gateway (NSDG)State e-Governance Service Delivery Gateway (SSDG), and Mobile e-Governance Service Delivery Gateway (MSDG). The important support components include Core policies and guidelines on Security, HR, Citizen Engagement, Social Media as well as Standards related to Metadata, Interoperability, Enterprise Architecture, Information Security etc. New initiatives include a framework for authentication, viz.
e-Pramaan and G-I cloud, an initiative which will ensure benefits of cloud computing for e-Governance projects.

Social Media Framework & Guidelines for Government Organisations

Citizen Engagement Framework for e-Governance Projects

Saaransh – A compendium of Mission Mode Projects under NeGP

National Information Technology Policy 2012.

eGA’s mission is to increase the prosperity and openness of societies through digital transformation. For this purpose, we analyse information, create knowledge about e-governance and digital transformation, and transfer Estonian and international best practices to governments and other stakeholders around the world.

Read more from the foundation articles of the e-Governance Academy.


The e-Governance Academy is a leading centre of excellence for the digital transformation of societies.



  • Expertise. Our internationally recognised and highly experienced digital transformation experts and partners enjoy openly sharing their personal practical experience with others.
  • Independence. We act and advise independently of our political and economic stakeholders and technology partners.
  • Client focus. We listen carefully and learn about the specific situation of each country. We take a strategic approach and recommend tailor-made solutions that can be implemented in practice.
  • Impact. We strive to ensure that our activities have a long-term impact on the society. To achieve the best results, we have an unwavering focus on the quality of our work and meeting agreed deadlines.
  • Sustainability. We make sure our results are sustainable and work towards reducing the overall environmental footprint of our operations.
  • Respect. We respect human diversity and value the principle of equal treatment among our employees, partners, and stakeholders.

Corruption prevention

Independence is one of the main values of the e-Governance Academy Foundation (eGA). The management board of eGA is constantly working on implementing and monitoring different measures to prevent corruption in the organisation and arranges awareness-raising activities to prevent corruption risks that can arise from insufficient work arrangements or carelessness of employees or experts.

Apna Samaaj

Our mission at Apna Samaaj is to connect underprivileged communities in India with the resources and opportunities they need to thrive. We aim to create a comprehensive platform that provides access to welfare schemes from government bodies and NGOs, as well as private organizations, helping to bridge the gap between those in need and those who can provide support. Through our efforts, we strive to empower individuals and communities, drive economic growth, and make a positive impact on society.